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Access Management and Self Service

In this module, we focus on EmpowerIDs Self-Service Access Management, specifically how to configure and manage access requests through the IAM Shop, which serves as EmpowerIDs self-service portal. This session covers both the conceptual and hands-on aspects of enabling users to request access to organizational resources without requiring IT involvement for every request. Self-Service Access Management in EmpowerID is built around the idea of empowering users to request access to various types of resources such as groups, applications, management roles, file shares, mailboxes, and more. The IAM Shop is the user interface that facilitates this functionality—it is a microservice-based UI that behaves similarly to an e-commerce site, where users can browse requestable resources, add them to a shopping cart, and then submit them as a business request.